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Biometrics Becoming Popular for Access Control at Rec Facilities
By
Nicholas Brown,
April 2011
The very word biometrics tends to evoke scenes from sci-fi movies or thoughts of political intrigue. Despite that cachet, biometrics has evolved into a rather practical tool in access control.
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Empowering Your Front Lines
By
Debra Atkinson,
May 2007
Plug the holes in your customer service by identifying staff leaks, hiring employees who fit in with your facility and training staff members to expect more from themselves.
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Checking Up on Check-In and Customer Service
By
Heather Peavey,
October 2006
Can facilities substitute software for service at check-in? Employees at two facilities -- one independent, one corporate -- give their take on how front desk systems can make or break a member's experience.
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Optimizing Front Desk Performance
By
Guy Brown,
October 2005
Facility management software is indispensable to a high-performance fitness center.
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