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Checklists 101
By
Brian Samuel,
January 2007
Just having checklists isn't enough. The following tips can help you make the most out of your facility's use of operational and aesthetic checklists.
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Promises, Claims and Rules Can Increase Liability
By
Doyice J. Cotten,
November 2005
Care must be taken in the wording of promises and claims, and in the selection of operational rules and regulations included in a personnel handbook.
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