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Home » Health Clubs/For-Profits » Gym flooding question

 
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2/1/2010 8:54:25 AM

QandA
QandA
Administrator
Posts: 0

We recently had a fire sprinkler go off in our gymnasium subsequently flooding and requiring us to do a full floor replacement. We are a membership based community center and as a result have had many questions about refunds for memberships, etc. The rest of our facility including fitness center, running track, and 3 pools will remain open for members. My question to others who have found themselves in similar situations is: 1. What was your response to your membership? Did you provide any refunds, membership extensions, etc? Did you do a blanket policy for all members or handle on a case-by-case basis? Any thoughts would be helpful. Thanks, Justin

Justin Merkey, Community Center Administrator
City of Gladstone, MO

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Home » Health Clubs/For-Profits » Gym flooding question

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