RECENT ARTICLES
  • Customer Service Targeting the Club Membership Majority

    by Rob Bishop and Barry Klein February 2014

    No good deed goes unpunished. Said differently, we’ve decided that at times we provide customer service that is too good.

    We don’t mean that arrogantly. What we mean is that we can’t care about things that aren’t important to the majority of our customers. It’s just too hard, and it takes a toll on us financially, professionally and emotionally.

  • Hackfit Adds Exercise, Healthy Diet to Weekend Hackathons

    by Nick Daniels January 2014

    Think of computer programmers and coders, and long hours in front of dimly lit screens surrounded by empty energy drink cans and fast food wrappers might be the image that first comes to mind, but technology and fitness startup Hackfit are hoping that image may soon be on the way out.

  • CrossFit Community Rallies Around Paralyzed Athlete

    by Emily Attwood January 2014

    The CrossFit community was shaken earlier this week when one of its members was severely injured in what is being described as a freak accident. During a competition in California, Kevin Ogar, a trainer with CrossFit Unbroken in Englewood, Colo., severed his spine while doing a lift, leaving him permanently paralyzed from the waist down.

  • Everything You Need to Know to Work for Rob and Barry

    by Rob Bishop and Barry Klein December 2013

    We wrote last month about suggestions we'd offer to young prospective job seekers. That got us thinking about our column from October 2011, "19 Rules for Dealing With Generation Y Employees." It seems that rules, advice and management checklists have become a big part of our lives as owners and managers. We accept the responsibility that we often have to teach our staff members things that we used to assume everyone knew, such as how to shake hands and look someone in the eye to say "hello."

  • Former Sporting Goods Exec Rallies Industry Around Inactivity Epidemic

    by Paul Steinbach December 2013

    While president of Wilson Sporting Goods at the time tennis was bouncing back from its 1990s participation slump, Jim Baugh began fielding calls from industry peers wondering how the turnaround could be replicated in other sports. That got Baugh thinking about a broader inactivity epidemic taking shape in America.

  • Partnership with TRX Instructor Brings Firemen’s Fitness In-House

    by Emily Attwood December 2013

    The Middleton, Wis., Fire District was looking for a solution to keep its 120-person volunteer force in shape. "What we do is pretty serious," says fire chief Aaron Harris. "In a moment's notice, we could be fighting a structure fire. The strains on the body, the heart — the number-one leading killer of a firefighter is heart attacks — it's something we wanted to address."

  • Blog: When it Comes to Exercise, Effort Counts

    by Mary Helen Sprecher October 2013

    I don't know what it's like in your town, but where I live, a marathon is an epic event. For us, it's the Baltimore Running Festival which includes not just the marathon but the half marathon, relay, 5K and kids' run. (And if I'm forgetting anything else that was held along with it, I'm really sorry). It's a fantastically well-organized event and a great day.

  • Selectorized Equipment Still Popular in Era of CrossFit

    by Paul Steinbach October 2013

    CrossFit seems to be everywhere. It's all over the fitness headlines, at least.

  • Stretching to Improve Fitness and Performance

    by John Agoglia October 2013

    Many military members don't realize that a few minutes of stretching could be the missing ingredient to reaching their goals.

  • CrossFit Stirs Passions, But Both Sides Need to Relax

    by Rob Bishop and Barry Klein August 2013

    We want to get this straight. If you do CrossFit, you are physically, morally, ethically and socially superior to everyone, and anyone who refuses to agree that CrossFit is the best and only form of physical conditioning is a loser who doesn't "get it."