RECENT ARTICLES
  • Everything You Need to Know to Work for Rob and Barry

    by Rob Bishop and Barry Klein December 2013

    We wrote last month about suggestions we'd offer to young prospective job seekers. That got us thinking about our column from October 2011, "19 Rules for Dealing With Generation Y Employees." It seems that rules, advice and management checklists have become a big part of our lives as owners and managers. We accept the responsibility that we often have to teach our staff members things that we used to assume everyone knew, such as how to shake hands and look someone in the eye to say "hello."

  • Judge: University Must Give Coach Termination Report

    by Paul Steinbach November 2013

    A judge ruled earlier today that Oakland University must provide former women's basketball coach Beckie Francis with a nearly unredacted copy of an investigative report that led to her June 12 firing.

  • Words of Advice for Millennials Seeking Jobs in Fitness

    by Rob Bishop and Barry Klein October 2013

    At the 2009 Athletic Business Conference & Expo, we gave a talk called "Your Business Is in Their Hands" in which we discussed the impact the Millennial Generation is having on the fitness industry.

  • Safeguarding Youth Sports Programs Against Embezzlement

    by Emily Attwood October 2013

    On a sunny Saturday morning, as parents gather along the sidelines and chatter idly while their children warm up for a morning of soccer practice, the last thing on anyone's mind or lips are questions about the financial records of the organization.

  • How to Help Personal Trainers Improve Their Sales Skills

    by Rob Bishop and Barry Klein October 2013

    Looking for a good laugh while walking through your gym? Approach one of your personal trainers and ask, "How much does personal training cost?" Enjoy the show as your trainer stumbles all over the place, trying to pull words out of thin air. Then consider what you would think if you were a member asking that basic question and receiving that bumbling response. Not good, right?

  • Retro Fitness CEO Eric Casaburi Talks Undercover Boss

    by Paul Steinbach May 2013

    Retro Fitness, a franchise offering a state-of-the-art workout experience in a checkerboard-and-hair-band atmosphere, has thrived despite an economic recession to the tune of 90-plus clubs, more than 300,000 members and more than 1,200 employees. Concerned the company he founded in 2004 ...

  • Fitness Franchise Owner to Appear on 'Undercover Boss'

    by Michael Popke — AB Managing Editor April 2013

    The Emmy-award-winning reality television series Undercover Boss - which allows upper-level managers to perform job duties on the front lines to explore how their companies really operate and where improvements can be made - has included senior execs from Hooters, Roto-Rooter, NASCAR, Boston Market and Yankee Candle.

  • Athletic Departments Apply Disney Principles to Game Day

    by Paul Steinbach January 2013

    A young boy attending an Arizona State University football game last fall slipped and skinned his knee. Nothing unusual about that, except for what happened next. An usher at Sun Devil Stadium flagged down Sparky, the ASU mascot, and introduced him to the child at a first-aid station. The costumed character promptly cleaned the wound, applied a bandage and escorted the boy to field level for a photo.

  • Colleges Seek Third-Party Help in AD Searches

    by Paul Steinbach November 2012

    It has been dubbed the "Wonder Blunder." A botched concert promotion, in which the budget-weary University of Hawaii paid a $200,000 deposit for an on-campus Stevie Wonder concert that never happened

  • Athletic Departments Navigate Nepotism Policy

    by Paul Steinbach April 2012

    Confusion over who actually hired Brian Ferentz in February to serve as an assistant football coach at the University of Iowa resulted in more than one headline punctuated with a question mark.