How to Help Personal Trainers Improve Their Sales Skills
by Rob Bishop and Barry Klein October 2013
Looking for a good laugh while walking through your gym? Approach one of your personal trainers and ask, "How much does personal training cost?" Enjoy the show as your trainer stumbles all over the place, trying to pull words out of thin air. Then consider what you would think if you were a member asking that basic question and receiving that bumbling response. Not good, right?
Retro Fitness CEO Eric Casaburi Talks Undercover Boss
by Paul Steinbach May 2013
Retro Fitness, a franchise offering a state-of-the-art workout experience in a checkerboard-and-hair-band atmosphere, has thrived despite an economic recession to the tune of 90-plus clubs, more than 300,000 members and more than 1,200 employees. Concerned the company he founded in 2004 ...
Fitness Franchise Owner to Appear on 'Undercover Boss'
by Michael Popke — AB Managing Editor April 2013
The Emmy-award-winning reality television series Undercover Boss - which allows upper-level managers to perform job duties on the front lines to explore how their companies really operate and where improvements can be made - has included senior execs from Hooters, Roto-Rooter, NASCAR, Boston Market and Yankee Candle.
Athletic Departments Apply Disney Principles to Game Day
by Paul Steinbach January 2013
A young boy attending an Arizona State University football game last fall slipped and skinned his knee. Nothing unusual about that, except for what happened next. An usher at Sun Devil Stadium flagged down Sparky, the ASU mascot, and introduced him to the child at a first-aid station. The costumed character promptly cleaned the wound, applied a bandage and escorted the boy to field level for a photo.
Colleges Seek Third-Party Help in AD Searches
by Paul Steinbach November 2012
It has been dubbed the "Wonder Blunder." A botched concert promotion, in which the budget-weary University of Hawaii paid a $200,000 deposit for an on-campus Stevie Wonder concert that never happened
Athletic Departments Navigate Nepotism Policy
by Paul Steinbach April 2012
Confusion over who actually hired Brian Ferentz in February to serve as an assistant football coach at the University of Iowa resulted in more than one headline punctuated with a question mark.
How High School ADs Can Rein in Questionable Coaching Behavior
by Michael Popke December 2011
The final months of 2011 brought almost weekly stories of high school coaches misbehaving.
Nineteen Rules for Dealing with Generation Y Employees
by Rob Bishop and Barry Klein September 2011
Legendary football coach John Madden had only three rules for his players: 1) Be on time; 2) Listen and learn; and 3) Play like hell when I tell you to.
Track Coach Fired After Boys Run Shirtless
by Michael Popke — AB Managing Editor May 2011
A celebrated boys' track coach in Westwood, Mass., was fired and ordered off school property last week for letting his runners train without wearing shirts. Tom Davis led Westwood High's 4x800-meter relay team to the New Balance Indoor Nationals less than two months ago and had his outdoor team off to a 5-0 start this season when he started hearing about complaints regarding boys going shirtless.
How to Weed Out Qualified But Toxic Job Applicants
by Rob Bishop and Barry Klein April 2011
Like the employees at many independently owned health clubs, our staff members have duties that include a little bit of everything.