Results of Background Checks Must Be Guarded to Protect Volunteers' Privacy
by John T. Wolohan March 2007
Organizations requiring background checks need to ensure that the privacy of all volunteers is protected.
Scripting and Role Playing for Effective Management
by Mike James August 2006
With carefully scripted responses and role-playing exercises, staff members will spread the same message and avoid embarrassing miscommunications.
Maximizing Group Exercise Instructor Performance
by Natalie Digate Muth February 2005
Your group exercise program can benefit from a well-designed evaluation and recognition plan for your instructors.
Retaining Young Lifeguards Requires Creativity
by Paul Steinbach March 2001
Retaining young lifeguards requires creativity in the ongoing training process