Dollamur

Dollamur Sport Surfaces (“Dollamur”) offers a limited warranty on all of its products (“Dollamur Warranty”). The Dollamur Warranty period for each type of product is as follows:Dollamur Product TypeCustom Vinyl Sports Mats - 5-Year Limited Warranty
100% repair or replacement in years 1, 2, 350% repair or replacement in year 425% repair or replacement in year 5Swain Martial Arts Mats - 10-Year Limited Warranty
100% replacement in years 1, 2, 3>50% replacement in year 440% replacement in year 530% replacement in year 620% replacement in year 710% replacement in years 8, 9, 10GymTurf Indoor Sports Turf - 3-Year Limited Warranty
100% repair or replacement in year 166.7% repair or replacement in year 233.3% repair or replacement in year 3Carpet-bonded Sports Mats - 3-Year Limited Warranty; 100% repair or replacementHome Sports Mats - 1-Year Limited Warranty; 100% repair or replacementAll Other Products - 1-Year Limited Warranty; 100% repair or replacementDollamur warrants that its products will be free from defects in materials or workmanship with proper installation and normal use and care for the warranty period stated above. Dollamur has the option to repair or replace a mat during the warranty period. Dollamur reserves the right to determine if a defect is caused by workmanship, material, or some other reason. The determination of repair or replace will be the sole responsibility of Dollamur.The Dollamur Warranty is only valid if:The mat was received and installed in full accordance with the Care & Handling Manual provided with the mat delivery and available online at www.dollamur.com; and,The mat has been subjected to normal use for which the mat was intended, and the mat has been cared-for on a regular basis per the Care & Handling Manual instructions; and,The mat has not been subjected to vandalism, misuse, neglect, accident, extended improper storage, nor has the mat been altered in any way.The Dollamur Warranty is subject to normal wear and tear of the mat with normal use. The Warranty does not cover any cosmetic changes to the mat, such as scuff marks, denting or compression from handling or storage, and any fading or marring of the mat.The FLEXI-Connect® system is fully covered by the Dollamur Warranty; except, however, the Dollamur Warranty does NOT cover damage to the FLEXI-Connect® system due to improper handling of the mat.Return and replacement freight of any valid warranty claim is covered as follows:Dollamur will pay 100% of the return and/or replacement freight if the valid warranty claim is made during the first year after the mat was purchased;Dollamur will pay 50% of the return and/or replacement freight if the valid warranty claim is made during the second or third years after the mat was purchased;The customer is responsible for paying all return and/or replacement freight after the third year following the date the mat was purchased.Dollamur reserves the exclusive right to consider all warranty claims submitted by its customers and to make warranty claim decisions on a case-by-case basis in the sole discretion of the company.