Source: Legend Recreation Software, Inc.
Ottawa’s The Glebe, Dovercourt Rec Center, and Ottawa South among first clients
1st December 2015: Legend Recreation Software, Inc., the Canadian subsidiary of Legend Club Management Systems, announces its first customer success stories as it enters the Canadian recreation software market with its flagship online registration solution, built off the back of over 12 years’ experience serving clients’ needs in the UK, Ireland and globally.
The Glebe Neighborhood Activities Group (GNAG), Dovercourt Recreation Center and Ottawa South are among the first organizations to upgrade their existing online registration systems to Legend in order to achieve greater efficiency and better management information, as well as to make the online registration process much easier for their customers.
Mary Tsai-Davies, Executive Director, GNAG, comments: “We’re really excited about Legend. It’s going to make our job as operator more effective: saving us time, providing us outstanding management information and making it much easier from our customers’ perspective. Legend is far more sophisticated than any system we’ve come across; it’s like moving from horse-and-cart to driving a racing car.”
Legend recreation software provides organizations in the parks and recreation market with a single, centralized solution incorporating a central database, integrated online and smartphone bookings, as well as specific functionality for camps. Additional functionality includes sports courses and swimming lessons; membership management; ticketing; and advanced reporting and Business Intelligence applications.
Mike Tait, Senior Director: Finance and Administration, Dovercourt Recreation Association, comments, “What we will get with Legend is much better control, better data and easier system administration, saving us time and providing us with a great deal of insight. Legend is light years ahead of the competition.”
James O’Brien, previously Services Manager on the Operating Board of Legend Club Management Systems, now Director of Legend Recreation Software, Inc. adds: “We’re delighted with the welcome we’ve received and the enthusiasm from the market for our software and our approach. Legend prides itself in continuously investing in both our product and in engaging customers and understanding their business needs; it is this ethos that allows us to continually innovate with a high degree of accuracy and produce technology that is truly market leading.”
“We believe that we have the outstanding solution in the market combined with the right collaborative approach that can help organizations deliver their services with greater efficiency, more cost effectively and do so in a way that enhances end-customer engagement.”
About Legend Recreation Software, Inc.
Legend Recreation Software, Inc. is the Canadian subsidiary of Legend Club Management Systems, the UK based leading supplier of recreation management software.
We are specialists working exclusively in the recreation software space. With over 80-employees worldwide, our growth is built on a proven formula installing over 1,000 centers to date. Legend’s five biggest customers do over 1m web bookings per month, plus 1m self-service kiosk transactions, and serve over 6m registered customers between them.
Security and performance are of paramount importance to Legend. Canadian customers’ data is at all times held in Canada, hosted in our two Tier III Certified Data Centers, in Ottawa and Toronto. Our High Availability systems are of the highest enterprise standards - Legend guarantees a 99.95% uptime SLA as standard, including a free backup and disaster recovery service. Legend is ISO 27001 compliant and PCI DSS compliant.
Legend’s software excels in its breadth and architecture, employing a single database platform (all modules talk to one another). New features are continuously added through our aggressive R&D policy (released monthly – all customers enjoy a no-touch, free-of-charge upgrade service in their licence, delivered seamlessly on our cloud platform).
Key solution features include: Aquatics, Bookings, Bulk Administration, Camps, Courses, Dashboards, Digital Marketing, e-POS, Energy Management, Facility Bookings, Invoicing, Kiosk Solutions, Membership, Programs, Monitoring and Targeting, Prospecting, Rentals, Report Writer, Retention Marketing, Smartphone Apps, Social Media integration, Ticketing, Websites CMS and more.
Legend prides itself in taking a partnership approach to our customers. We are ISO 9001 certified and provide a systematic, quality assured service that includes our zero downtime guarantee when migrating systems to Legend. We help customers rework their processes to implement best practice without legacy software constraints. With transparent and fair pricing and a fixed solution cost (no transaction fees), we ensure customers see a strong ROI case that can be evidenced within days of installation.