Matrix Fitness Launches Service Direct App Designed for Industry Leading Service Solutions

COTTAGE GROVE, Wis. (June 24, 2020) – Matrix Fitness, the commercial brand of Johnson Health Tech (JHT), has launched a new app, Matrix Service Direct, that allows fitness facilities to place service requests faster and more efficiently. 

The Matrix Service Direct app features an intuitive interface that enables users to easily populate service requests using talk-to-text, scanning serial numbers and uploading photos and videos, while onsite by a machine. Once a service request is submitted, the app instantly notifies Matrix customer service for quicker turnaround time.

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