Train Your Staff to Be All-Stars

Independent health club owners will tell you that the most important part of their job is hiring the right people. Those hires are the ones who keep the club humming along while the owner is free to work on the bigger issues – even if those “bigger issues” include occasionally fixing a sewer backup, audio issues on the treadmills or even stocking a cooler.

But, while independent health club owners and managers spend time interviewing candidates for a variety of positions, they often forget -- or don’t really know -- what to do with them once they are hired.

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