Wellgentic.ai, a fitness‑tech company built by experienced fitness operators and enterprise AI leaders, today announced expanded access to its AI agent platform following several months of pilot deployments with select customers.
The company is co‑founded by Robert Jackson, former Head of AI and Analytics at ABC Fitness Solutions, founder of Fitness BI (acquired by ABC Fitness), and owner and founder of Forma Gym, alongside Malavika Karode, who has led technology transformation and enablement initiatives at Cisco, Apple, Palo Alto Networks, and other global technology companies.
As expectations for personalization, digital engagement, and rapid response continue to rise — alongside labor costs — many fitness and wellness businesses struggle to keep pace. Although AI presents a clear opportunity, most solutions remain confined to single agents or require heavy custom development to implement effectively. Wellgentic enables operators to integrate AI across their business, supporting staff workflows and member communications in a practical, scalable way.
Early results from Wellgentic’s pilot deployments showed significant improvements across lead engagement, member support, staff assistance, and internal workflow automation.
“We spent months learning directly from operators and watching how AI performs in the realities of day‑to‑day fitness operations,” said Robert Jackson, Co‑Founder and CEO of Wellgentic. “Wellgentic isn’t theoretical — it’s designed to quietly do the work teams don’t have time for.”
Wellgentic’s platform allows fitness and wellness businesses to deploy intelligent AI agents across SMS, email, and web chat to automate workflows such as lead response, booking coordination, member inquiries, retention communication, and internal staff assistance. The system integrates with existing fitness software and requires no code or technical resources to implement.
Purpose‑built for the fitness and wellness industry, Wellgentic focuses on measurable operational outcomes such as lead conversion, member retention, and time savings. AI agents continuously learn from real interactions and optimize toward meaningful business KPIs, improving performance over time without constant manual tuning.
“Technology only matters if people can actually use it,” said Malavika Karode, Co‑Founder and COO. “Our goal is to give operators an always‑on system that helps their business run smarter, scale sustainably, and stay competitive as expectations evolve.”
The platform features enterprise‑ready security, role‑based access controls, and scalable infrastructure suitable for both single‑location businesses and multi‑brand organizations. Wellgentic is an official sponsor of REX Roundtables and will exhibit at the Health & Fitness Association (HFA), formerly IHRSA, in Booth 510, where attendees can see live demonstrations of the platform.
Wellgentic is now partnering with fitness and wellness organizations seeking to modernize engagement and operations through practical, real‑world AI. For more information, visit https://www.wellgentic.ai/.
About Wellgentic: Wellgentic is a fitness‑tech company building AI agents that help gyms, studios, and wellness centers operate smarter, engage members faster, and scale with confidence. Designed to be powerful yet intuitive, Wellgentic brings advanced AI into everyday fitness workflows without complexity.
