Four Steps to Creating an Effective Member Advisory Board

Chris Stevenson Headshot
Owners921 Feat

Who better to advise you on how to create a better member experience at your facility than, well, your members?

I am a big fan of using a Member Advisory Board as a tool to ensure we not only meet but exceed members' expectations. I have personally used them in my facilities, as well as with other clubs among my consulting clients. By my definition, an MAB is a group of members who meet to share, discuss and give feedback on facility operations. Members of the MAB serve as representatives and liaisons to their fellow members during this feedback-gathering process. But for an MAB to be effective, it must be strategically created and guided.

Log in to view the full article
Page 1 of 468
Next Page
AB Show 2025 in San Diego
AB Show is a solution-focused event for athletics, fitness, recreation and military professionals.
Nov. 5-8, 2025
Learn More
AB Show 2025
Buyer's Guide
Information on more than 3,000 companies, sorted by category. Listings are updated daily.
Learn More
Buyer's Guide