Blog: Five Sure-to-Stump-You Cancellation Challenges

Ever seen "What Would You Do?" on ABC? Using a hidden camera, they show how ordinary people respond when put on the spot in ethically challenging situations. Here's the health club version - and all the scenarios described are 100 percent real:

1. A member has joined with a 12-month contract. Three weeks later, she says that her husband has had a stroke and she is going to be his full-time caretaker. She wants to cancel her membership immediately. Your contract provides for breaking the agreement in the event of a medical issue, but not for someone else's medical issue. What would you do?

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