• Michigan State Takes Steps to Avoid Another Nassar

    by Paul Steinbach October 2018

    Michigan State University has taken substantial steps to move past the Larry Nassar scandal in which the now-convicted former team physician sexually abused student-athletes for two decades.

  • Survey Finds Average FBS Coach Earns $2.4M

    by Steve Berkowitz and Christopher Schnaars October 2018

    The best-paid workers in American higher education are picking up another 6-percent increase in compensation this year.

  • Customer Service Challenges Take Many Forms

    by Rob Bishop September 2018

    A few months ago, a video of an irate member destroying the front desk area of a Planet Fitness location went viral. When I saw the video, I just laughed — because it wasn't my club she was trying to dismantle. But what really caught my eye was the staff members who were also visible in the video. They just stood there calmly and watched. What else could they do besides call the police?

  • Four Tips for Helping Employees Exit Gracefully

    by Rob Bishop September 2018

    When a new member signs up at our club, we are careful to go over our cancellation policy. Why do we do this? Because when they join, they don't think they will ever quit. But we know better. The same is true of employees. When someone first comes to work for you, they never think about leaving. But just like any business, turnover comes with the health club territory. How are they going to handle it when it's time to move on to something bigger and potentially better?

  • Business Tips for Your Club’s Personal Training Efforts

    by Rob Bishop February 2018

    As readers of this column know, last year our club revamped our membership structure to better suit the needs of our customers. We also restructured our personal training department.

  • Louisiana Gov. Supports Salary Caps for College Coaches

    by Paul Steinbach January 2018

    The salaries of Louisiana State University athletic department personnel are paid with private funds, and LSU is the rare athletic department that actually subsidizes the university's academic efforts — to the tune of $50 million over the past five years. Still, Louisiana governor John Bel Edwards believes coaching salaries have gotten out of hand, and he feels a nationwide salary cap is overdue.

    Speaking to The Advocate of Baton Rouge, Edwards said, “I am concerned. I’m not as concerned as I would be if those were tax dollars being spent. I do think that there has to be some look nationally at some sort of salary caps for the organizations. This is an arms race, and it’s gotten out of control. Some of the salaries and buyouts are obscene, and they can create all sorts of problems."

    Last year, LSU athletics staffers were paid $9.4 million. That figure doesn't include the buyouts for four former employees, including a $7 million outlay to fired football coach Les Miles. Six of the seven highest-paid state employees in Louisiana last year were current and former LSU athletics staff members.

    “Everybody at this table knows that those are not taxpayer dollars, but the general public doesn’t necessarily know that,” Edwards said as he addressed The Advocate editorial board last week. “And what about those faculty members at LSU and elsewhere who haven’t had a raise of any size in many, many years and they’re seeing what’s happening in athletics?”

    One previously proposed solution that Edwards offered would be to limit the total amount an entire staff can be paid. "Otherwise, you’re going to have the haves and have-nots and so forth. It’s a real problem,” he said. “I don’t blame any individual for getting what the market will bear. I just don’t think the market should bear that.”

    The market has escalated greatly, with the average major college football coach's annual salary more than doubling from $1.64 million to $3.68 million over the past five years. Alabama's Nick Saban tops the list at $11.1 million. A December USA Today survey cited by The Advocate revealed that 78 football coaches and 41 basketball coaches currently make $1 million or more annually. It also found that schools are on the hook for a collective $70 million in buyout money, based on 2017 personnel moves.

  • HS Coach Throws in Towel, Citing Parent Interference

    by Courtney Cameron January 2018

    After seven years leading the team, Brainerd (Minn.) High School head boys' basketball coach Scott Stanfield has announced his intent to resign the post at the end of the current season due to excessive pressure from community parents over playing time.

  • Bringing 360-Degree Reviews to Coach Evaluation

    by Paul Steinbach January 2018

    As a former human resources specialist with a Ph.D. in organizational behavior, Milan Larson is well versed in the psychology of employees in the workforce. When the head softball coach at the University of Northern Colorado asked him about the concept of a 360-degree performance review process and how it might help her team, Larson, now a UNC business professor, looked online for a model specific to sports and couldn't find one. So he wrote one himself — a months-long process that involved talking to hundreds of athletes, coaches and parents at all levels of sport, ultimately yielding a 45-question survey. To date, four UNC coaches have used it to gain feedback on their programs from their student-athletes, as have numerous high schools in Colorado. Other collegiate programs and sports organizations have followed suit since Dare2Coach was officially launched one year ago. AB senior editor Paul Steinbach asked Larson to explain how the review process works.

  • George Washington Athletic Director Nero Steps Down

    by Andy Berg December 2017

    Patrick Nero, George Washington’s athletic director, will step down, bringing to a close a more than six-year tenure.

  • Florida AD Talks Emotional Toll of Mullen Hire

    by Andy Berg December 2017

    Florida athletic director Scott Stricklin copped to the fact that shopping for football coaches is stressful, especially when you decide on one currently employed by your alma mater.