Quality Ice Begins With Pure Water and Thrives Through Attention to Detail

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Quality ice begins with water that's pure -- but not too pure -- and endures through ongoing attention to detail.

Assisting Craig in pursuit of that goal are game officials and players representing each team (at least four individuals in each location) who fill out reports after the game-day practice, the pregame skate and the actual game. They critique a range of environmental conditions - from the arena's air temperature to the current state of its dasher boards and bench areas. Most important, survey participants rate the quality of their sport's finicky playing surface: the ice.

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