Common Facility Frustrations

Three scenarios play out over and over in fitness centers across the U.S.

I received a remarkable amount of feedback from my August column on why I sometimes hate owning an independent fitness center. I heard from facility owners all over the U.S. who shared their frustrations, and many wrote enormously funny anecdotes about what drives them crazy. I found it therapeutic to laugh with other owners, and discuss the "dark side" of fitness center ownership. I was also taken with the consistency of areas that caused frustration: childcare, member over-reactions to seemingly simple problems, financial issues and others.

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