How to Escape the Commodity Trap

Creating an "experience" at your fitness center can help differentiate your facility from those selling on price alone.

At one time or another, almost everyone has experienced the trappings of a commodity-based economy, such as price wars, deep discounts, free financing, no payments for a year, the "going out of business" sign and, of course, the "everything looks the same" model. Commoditization has been around for decades, given the fact that it is a natural occurrence of a maturing industry. It is also the primary economic engine for the growth of businesses worldwide. Companies such as Wal-Mart, Home Depot, McDonald's, Best Buy and Toyota, among others, have all prospered as a result of commoditization. Concurrently, numerous companies, both on the national level (K-Mart, United Airlines) and local level (community-based businesses such as hardware stores, grocery stores, drug stores) have experienced bankruptcy or significant financial challenges as a result of commoditization.

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