How One Fitness Facility Increased its Member Usage Numbers

The fitness center at the private Daniel Island Club has increased member usage numbers with a great staff, clean facilities and lots of extra amenities.

More than just a social hang-out or a place where retired couples go to play golf, modern country clubs now offer activities and facilities for the whole family. Daniel Island Club, a private club in Charleston, S.C., is no exception. Its Park Club Fitness Center is central to the club, which also offers two full golf courses, and tennis facilities and programs in a resort-style setting.

The fitness center features cardio and strength equipment and a group exercise studio. The men's and women's locker rooms offer steam areas, and the facility also includes rooms for massage and personal training sessions.

In addition to the beautiful setting, what sets this fitness center apart is its staff, according to Fitness and Aquatics Manager Bo Taylor. "I believe our staff sets us apart from any other facility. We deliver outstanding customer service by speaking to everyone by name, cleaning the members' mats after each class and just staying one step ahead to add to their experience," says Taylor. In addition, he says, "I believe our instructors and personal trainers make our facility a notch above the rest."

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