Identifying Operational Challenges as an Independent Club

Rob Bishop Headshot
[Illustration by Dylan Fowler]
[Illustration by Dylan Fowler]

Because I write a column that often focuses on helping club owners and managers become more successful in their own clubs, everyone usually assumes that we have a great club (true) and are wildly successful (not necessarily true).

I wrote last year about the closing of our second location, how it came to be necessary, how we handled it and how it impacted the community, our staff and our members. Well, we have also experienced some tough times at our main location. Last year was easily our most difficult year since we started in 1995 — both professionally and personally.

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