Blog: Your Facilities Need a Paper Trail

Whether or not a club, gym or wellness center charges for facility usage (court time, time spent with punching bags, etc.) is an individual policy. Of those facilities that let members use various amenities freely, most do ask members to sign up in advance to reserve their time on the court, time with the bag, and so on.

The problem is, members often don't. If a facility doesn't have an associated cost for using that amenity, users assume it's not important to reserve in advance, and often bypass the sign-in sheet (or electronic sign-in program, if applicable). And of course, if there's no cost associated and no person waiting, it's not like they're doing anything wrong. Right?

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