Bringing 360-Degree Reviews to Coach Evaluation

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As a former human resources specialist with a Ph.D. in organizational behavior, Milan Larson is well versed in the psychology of employees in the workforce. When the head softball coach at the University of Northern Colorado asked him about the concept of a 360-degree performance review process and how it might help her team, Larson, now a UNC business professor, looked online for a model specific to sports and couldn't find one. So he wrote one himself — a months-long process that involved talking to hundreds of athletes, coaches and parents at all levels of sport, ultimately yielding a 45-question survey. To date, four UNC coaches have used it to gain feedback on their programs from their student-athletes, as have numerous high schools in Colorado. Other collegiate programs and sports organizations have followed suit since Dare2Coach was officially launched one year ago. AB senior editor Paul Steinbach asked Larson to explain how the review process works.

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