Risk Management for Your Facility

Staff training programs should cover CPR and proper use of AEDs, among other things.
Staff training programs should cover CPR and proper use of AEDs, among other things.

You know the old adage, "Anything that can go wrong, will go wrong." While it might seem like a pessimistic view, it's an important tenet for a facility manager. The safety of your patrons can be disrupted by negligent behavior of staff, insufficient safety equipment or unclear protocols, so it's important to identify potential risks and make sure you're prepared in the event that something doesn't go according to plan.

This process is called risk management, and it's three-pronged. As the leader of your organization, you should ensure you are prepared and educated; that your staff is informed and trained on all safety procedures; and that your space is safe for all patrons and staff.
 

Prepare yourself
You're responsible for every single person, staff included, who walks through your door, and their safety should be your number one priority. The reality is that many injuries that occur in athletic, fitness and recreation facilities are preventable with a bit of proper planning and education. You're at the front lines of risk management, and you are ultimately responsible for creating a culture of safety at your facility. When it comes down to it, it's better to be over-prepared than high and dry after an unfortunate incident, knowing you could have done something to prevent it.

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