Concessions Service Best Practices During the Pandemic

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When the Kansas City Chiefs opened the NFL season Sept. 10 against the Houston Texans at Arrowhead Stadium, reminders of COVID-19 were everywhere. Tailgating rules were revised, signage was in place to remind fans to maintain social distance, roughly 75 percent of seats were empty, hand-sanitizing stations were dispersed throughout the stadium, and fans had to check in via a mobile app to receive directions on which gate they should enter through.

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