The University of Toledo announce the new Rocket Account Manager program that connects season-ticket holders with a dedicated athletics representative.
The new fan engagement initiative is designed to provide personalized service and enhance the overall experience for some of the Rockets' most loyal supporters.
"Our goal is to create an exceptional experience for every Rocket fan," said vice president and Director of Athletics Tom Moreland. "The Rocket Account Manager program allows us to provide a more personal level of service while building lasting relationships with the people who invest in Toledo Athletics. Whether it's helping with season tickets, premium seating, special events or simply answering questions, our team is here to make every interaction as seamless as possible."
Each Rocket Account Manager will work directly with assigned fans to assist with ticket purchases and renewals, account management, game-day planning, premium hospitality opportunities, donor benefits and other athletics-related needs.
The Rocket Account Manager program will begin serving eligible fans on Monday, Oct. 5, with representatives reaching out throughout the coming weeks to introduce themselves and provide contact information.
